Maybo Physical Intervention


Maybo Who is the qualification for?

BIIAB developed the Award for Door Supervisors & Top-Up Training for Door Supervisors in response to Security Industry Authority licensing requirements which do not include physical intervention. BIIAB however recognises that training in the area of physical intervention is key, and has accredited the Physical Intervention program.

Top-Up Training for  Door Supervisors


8.5 hours minimum contact time (17 Guided Learning Hours)

• Aimed at Door Supervisors that achieved their qualification prior to June 2010

• Successful completion of this course enables a door supervisor to meet one of the requirements to apply for renewal of their licence

• The BIIAB Level 2 Award for top-Up training for Door Supervisors is a nationally recognised qualification


The BIIAB Level 2 Award for Upskilling Door Supervisors is a qualification that has been developed to meet the mandatory SIA top-up training requirement for Door Supervisors who undertook their training prior to June 2010. The qualification meets the SIA’s mandatory top-up requirements and appropriately qualified learners who complete the qualification will be eligible to apply to renew their SIA Door Supervisors licence.

The qualifications consist of two units:
1. Safety Awareness for Door Supervisors – a knowledge unit covering counter-terrorism issues, first aid situations, and requirements regarding children and young people – 2 guided learning hours

2. Physical Intervention Skills for the Private Security Industry – 17 guided learning hours (8.5 hours SIA mandatory minimum contact time)

BIIAB has pioneered development in this area with Maybo, the leading conflict management specialists, working on a number of successful initiatives addressing conflict and work-related violence. These include the BIIAB Award in Conflict Management, and the original BIIAB Door Supervisors National Certificate scheme, which has been superseded by the current BIIAB Level 2 Award for Door Supervisors.

The Physical Intervention program provides candidates with a wider range of non-violent options for dealing with the most common scenarios involving physical contact in licensed premises. It does not offer a technique to cover every possible situation but provides a solid foundation in terms of knowledge and skills to further reduce risk to customers and staff.

Download PDF factsheet for full details


What does the assessment involve?

The program comprises two modules:

  1. Disengagement (defensive) Skills.
  2. Escort and Holding Skills.

Both the Disengagement Skills module and the Escort and Holding Skills module are each designed to be delivered in four hours (although longer tuition options may be available). A comprehensive workbook, presented in an easy-to-follow format, including color diagrams of the core techniques taught, is available for each module.

Skills development records are kept for each delegate on the program. The BIIAB nominated tutor will observe each delegate as they practice the skills and techniques being taught and will sign-off when the tutor is satisfied they have seen the delegate accurately demonstrate the skill.

Each delegate is issued with a training record summarising the completion of each module which is signed-off by the tutor. BIIAB will certificate those candidates who successfully achieve both the Disengagement Skills and the Escort and Holding Skills modules.

Further information